Hi, I'm Ally.I have extensive background in user experience & product design.
TELUS Call Center Application
The application was used by over 3,000 call center agents. I led a small design team to redesign the application to solve usability issues affecting business goals and KPIs.
Sign In Enterprise Reporting and Analytics
I designed a new feature in the application which increased customer retention and created new sales opportunities.
Absolute Device Security Application
I helped redesign the application to increase customer adoption and be able to add new features.